{"product_id":"remote-support","title":"Remote Support","description":"\u003cp\u003e\u003cb\u003eProduct Title:\u003c\/b\u003e Standard Remote IT Support (15-Minute Block)\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003ePrice:\u003c\/b\u003e $49.90 AUD \u003c\/p\u003e\n\u003cp\u003eFast, pay-as-you-go IT support during standard business hours. Purchase precisely the time you need for non-urgent fixes, system maintenance, and everyday troubleshooting without locked-in contracts.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWhat’s Included\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003e15 Minutes of One-on-One Remote Assistance:\u003c\/b\u003e Targeted support for routine software glitches, configuration changes, or general tech queries.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eEncrypted, One-Time Connection:\u003c\/b\u003e Safe, temporary screen-sharing—you can watch the technician work and end the session at any moment.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eStackable Time Blocks:\u003c\/b\u003e Need 30 or 45 minutes? Simply increase the quantity at checkout to cover larger jobs.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eIdeal For\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eRoutine email account setup or password updates\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eSetting up new printers, scanners, or peripheral devices\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRemoving minor adware, browser hijackers, or unwanted bloatware\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eInstalling software patches, updates, and driver fixes\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGeneral computer tune-ups and basic optimization\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eHow It Works\u003c\/b\u003e\u003c\/p\u003e\n\u003col start=\"1\"\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003ePurchase Your Block:\u003c\/b\u003e Select your required time and complete checkout.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eSchedule \u0026amp; Connect:\u003c\/b\u003e Use the booking confirmation link to launch our secure remote client during standard operating hours (Monday–Friday, 9:00 AM – 5:00 PM).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/anydesk.com\/en\/downloads\/mac-os\"\u003e\u003cb\u003eDownload the Remote Client:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eFollow the simple link sent to your email to launch our secure remote tool.\u003c\/a\u003e\u003cmeta charset=\"utf-8\"\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eProblem Solved:\u003c\/b\u003e A Techwerx technician handles the fix directly while you watch.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cb\u003eImportant Service Details\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eValid for standard business hours only (9:00 AM – 5:00 PM AEST, Monday through Friday).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eUnused minutes do not roll over to future dates.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFor after-hours, weekend, or urgent same-day turnaround, please book our \u003ca href=\"https:\/\/techwerx.au\/products\/urgent-remote-support-with-same-day-service-fee\"\u003e\u003cb\u003ePriority Remote Support\u003c\/b\u003e.\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRequires a functioning broadband internet connection on the affected machine.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"TECHWERX","offers":[{"title":"Default Title","offer_id":50194711543946,"sku":null,"price":49.9,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/5990\/1322\/files\/PRODUCTIMAGE_6cb418cb-a502-4d27-af4b-918d135c9a56.png?v=1785753855","url":"https:\/\/techwerx.au\/products\/remote-support","provider":"TECHWERX","version":"1.0","type":"link"}