MacBook and laptops
USB-C, Thunderbolt, MagSafe or DC power jack faults and related charging circuit issues on supported models.
Expert Charging Port and USB-C Micro-Soldering Repairs
Charging Port Repairs and USB-C Micro-Soldering
Charging intermittently, loose cable connection or a device that will not power up? We assess charging ports and related board-level faults on supported laptops, phones and tablets.
Port and charging diagnosisWe check the port, cable, battery and charging circuit.
Component-level optionsMicro-soldering may suit some board-level faults.
12-month hardware warrantyApplies to eligible completed repairs.
Charging repairs by device type
iPhone and iPad
Lightning or USB-C port inspection, charging flex and related hardware faults on supported devices.
Samsung Galaxy
USB-C port and charging faults on supported Galaxy phones and tablets.
Signs the charging system needs assessment
- The cable needs to be held at an angle or feels loose.
- Charging repeatedly connects and disconnects, or is unusually slow.
- The device does not charge with a known compatible charger.
- The port is visibly damaged or the device becomes unusually hot while charging.
Do not insert metal objects or liquids into the port. If the device is hot, swollen or has liquid exposure, disconnect power if safe and contact us.
Service locations and getting your device to us
Mornington workshop and mail-in
91 Watt Road, Mornington VIC 3934
Mornington workshop visits are by arrangement. Mail-in service is available to:
TECHWERX
PO Box 471
Mornington VIC 3931
Call 1300 765 611 or email sales@techwerx.com.au before sending or visiting.
Collection and onsite service
Free collection is available only within 10 km of the Mornington office.
Cheltenham service is mail-in or onsite only; customer drop-offs and free collection are not available there.
Onsite service beyond 20 km attracts a $25 travel fee. Confirm availability and any applicable fee before booking.
Talk to TECHWERX
Contact us with your device make, model and symptoms. We’ll discuss next steps and confirm applicable costs before work begins.