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TECHWERX
TECHWERX – Paid IT Support & Technical Advice | 15-Minute Consultation
TECHWERX – Paid IT Support & Technical Advice | 15-Minute Consultation
Regular price
$49.90
Regular price
Sale price
$49.90
Taxes included.
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TECHWERX • Paid technical support
Expert advice. Clear answers. No guesswork.
Book a dedicated 15-minute phone consultation with a TECHWERX technician for practical advice about your technology issue and the best next step.
15-Minute IT Support & Technical Advice
$49.90 AUD
Need help working out what is wrong, what a repair may involve, or which option makes sense? This paid consultation gives you scheduled time with a technician instead of waiting for informal phone advice.
What we can discuss
- Apple Mac, MacBook, iPhone and iPad issues
- Windows laptops and desktop computer problems
- Samsung phones and other supported devices
- Slow performance, startup faults, error messages and connectivity issues
- Repair options, likely next steps and preliminary cost guidance
- Software, email, iCloud and Microsoft 365 questions
- Backups, data transfer, upgrades and compatibility advice
How the consultation works
- Purchase this 15-minute consultation.
- Arrange a suitable time for your phone appointment.
- A TECHWERX technician will call you and discuss your questions for up to 15 minutes.
Please note: The consultation fee covers scheduled phone advice for up to 15 minutes. It is not a physical device assessment, confirmed hardware diagnosis, remote-access session or repair service. Any additional troubleshooting, remote support, software configuration, data work or hands-on repairs will be quoted separately before proceeding.
What happens if you need a repair?
If your device needs further attention, we can explain the available assessment and repair options. There is no obligation to proceed with a repair through TECHWERX.
Important booking information
- Payment is required when booking.
- Please have your device model and a clear description of the issue available for the call.
- Some faults cannot be diagnosed accurately without inspecting and testing the device.
- Any repair estimate discussed over the phone is preliminary and may change after assessment.
Need help with your booking?
Contact TECHWERX if you have a question about this consultation.