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TECHWERX

TECHWERX – Paid IT Support & Technical Advice | 15-Minute Consultation

TECHWERX – Paid IT Support & Technical Advice | 15-Minute Consultation

Regular price $49.90
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TECHWERX • Paid technical support

Expert advice. Clear answers. No guesswork.

Book a dedicated 15-minute phone consultation with a TECHWERX technician for practical advice about your technology issue and the best next step.

15-Minute IT Support & Technical Advice

$49.90 AUD

Need help working out what is wrong, what a repair may involve, or which option makes sense? This paid consultation gives you scheduled time with a technician instead of waiting for informal phone advice.

What we can discuss

  • Apple Mac, MacBook, iPhone and iPad issues
  • Windows laptops and desktop computer problems
  • Samsung phones and other supported devices
  • Slow performance, startup faults, error messages and connectivity issues
  • Repair options, likely next steps and preliminary cost guidance
  • Software, email, iCloud and Microsoft 365 questions
  • Backups, data transfer, upgrades and compatibility advice

How the consultation works

  1. Purchase this 15-minute consultation.
  2. Arrange a suitable time for your phone appointment.
  3. A TECHWERX technician will call you and discuss your questions for up to 15 minutes.
Please note: The consultation fee covers scheduled phone advice for up to 15 minutes. It is not a physical device assessment, confirmed hardware diagnosis, remote-access session or repair service. Any additional troubleshooting, remote support, software configuration, data work or hands-on repairs will be quoted separately before proceeding.

What happens if you need a repair?

If your device needs further attention, we can explain the available assessment and repair options. There is no obligation to proceed with a repair through TECHWERX.

Important booking information

  • Payment is required when booking.
  • Please have your device model and a clear description of the issue available for the call.
  • Some faults cannot be diagnosed accurately without inspecting and testing the device.
  • Any repair estimate discussed over the phone is preliminary and may change after assessment.

Need help with your booking?

Contact TECHWERX if you have a question about this consultation.

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