Complete System Wipe and Fresh Start Service

What the service can include

• Assessment of the computer and its storage condition.
• Drive wipe or operating system reinstallation, as agreed for your device and intended use.
• Supported Windows or macOS installation, drivers and essential system updates, subject to device compatibility and software licensing.
• Basic setup and stability checks after installation.
• File backup or transfer only when requested, technically possible and agreed before the wipe.

Important before booking

For a device you are selling or donating, specify that no personal files should be restored after wiping. We’ll confirm which drive and operating system are included.

Good fit for

• Computers slowed by software issues or accumulated unwanted applications.
• Operating system problems that may be resolved with a clean installation.
• Preparing a device for a new owner, after confirming the wipe scope.
• Reinstalling a supported operating system after hardware repair.

Hardware faults, failing drives, malware cleanup beyond a clean install, software licences and third-party applications may require separate assessment or charges.

How it works

1. Order the service and contact us with your computer model and requirements.
2. We confirm compatibility, wipe scope, any backup request and additional costs before starting.
3. We complete the approved work, install the agreed operating system and run basic checks.
4. We contact you when the computer is ready for collection or return.