Onsite or workshop assessment
We inspect affected systems, power supplies, motherboards, logic boards and storage to identify damage and appropriate next steps.
Computer Insurance Claims & Damage Assessment Reports
Computer Insurance Claims and Damage Assessment Reports
TECHWERX can inspect computers and technology damaged by storms, power surges, liquid or accidents, and prepare technical findings and estimates to support an insurance claim.
Damage assessmentInspection of affected devices and components.
Written findingsReports can include photos and diagnostic observations.
Repair and replacement estimatesOptions documented to help inform your claim.
How we can support your claim
Repair or replacement estimate
We provide an itemised estimate and, where relevant, identify parts or comparable replacement specifications.
Technical report
Depending on the assessment, documentation may include findings, photographs and an itemised estimate. Reports can be sent to you or, at your request, to your insurer.
Assessment process
- Contact us with the device, damage and insurer requirements.
- We confirm appointment options and any assessment or report fees before booking.
- After inspection, we explain the findings and provide the agreed documentation.
Insurance decisions are made by your insurer; a report does not guarantee claim approval.
Service locations and getting your device to us
Mornington workshop and mail-in
91 Watt Road, Mornington VIC 3934
Mornington workshop visits are by arrangement. Mail-in service is available to:
TECHWERX
PO Box 471
Mornington VIC 3931
Call 1300 765 611 or email sales@techwerx.com.au before sending or visiting.
Collection and onsite service
Free collection is available only within 10 km of the Mornington office.
Cheltenham service is mail-in or onsite only; customer drop-offs and free collection are not available there.
Onsite service beyond 20 km attracts a $25 travel fee. Confirm availability and any applicable fee before booking.
Talk to TECHWERX
Contact us with your device make, model and symptoms. We’ll discuss next steps and confirm applicable costs before work begins.