Urgent Remote Support with Same Day Service Fee

Get fast, professional tech help when you can't afford to wait. Designed for urgent troubleshooting, after-hours emergencies, and weekend crises, our Priority Remote Support connects a certified Techwerx technician directly to your screen to resolve issues quickly and securely.

What’s Included

• Priority Queue Placement: Bypasses standard booking queues for same-day triage.

• 15 Minutes of Dedicated Remote Support: Quick fixes for software errors, email disruptions, printer disconnects, malware pop-ups, or system lockouts. Additional time is $49.00 per 15 minutes. 

• Secure Screen-Share Session: Encrypted, one-time remote connection—you stay in control the entire time.

• Coverage Outside Standard Hours: Valid for urgent daytime requests, evenings after 5:00 PM, and weekends.

When to Book This Service

• Critical software or system crashes blocking your workday

• Urgent printer, network, or cloud access failures before a deadline

• Email delivery or login emergencies after business hours

• Immediate diagnosis of sudden malware warnings or system freezes

How It Works

1. Book & Checkout: Complete your payment to lock in your priority queue spot.

2. Download the Remote Client: Follow the simple link sent to your email to launch our secure remote tool.

3. Connect with a Tech: A Techwerx specialist logs in, diagnoses the problem, and gets you back up and running.

Important Service Details

• The $50 priority fee covers urgent intake, after-hours dispatch, and your initial 15-minute diagnostic/troubleshooting block.

• If your issue requires extended repairs, additional time is billed in standard 15-minute increments with your prior approval before work continues.

• Requires an active, stable internet connection on the target device.