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Urgent Remote Support with Same Day Service Fee

Urgent Remote Support with Same Day Service Fee

Tax included.

Get fast, professional tech help when you can't afford to wait. Designed for urgent troubleshooting, after-hours emergencies, and weekend crises, our Priority Remote Support connects a certified Techwerx technician directly to your screen to resolve issues quickly and securely.

What’s Included

  • Priority Queue Placement: Bypasses standard booking queues for same-day triage.

  • 15 Minutes of Dedicated Remote Support: Quick fixes for software errors, email disruptions, printer disconnects, malware pop-ups, or system lockouts. Additional time is $49.00 per 15 minutes. 

  • Secure Screen-Share Session: Encrypted, one-time remote connection—you stay in control the entire time.

  • Coverage Outside Standard Hours: Valid for urgent daytime requests, evenings after 5:00 PM, and weekends.

When to Book This Service

  • Critical software or system crashes blocking your workday

  • Urgent printer, network, or cloud access failures before a deadline

  • Email delivery or login emergencies after business hours

  • Immediate diagnosis of sudden malware warnings or system freezes

How It Works

  1. Book & Checkout: Complete your payment to lock in your priority queue spot.

  2. Download the Remote Client: Follow the simple link sent to your email to launch our secure remote tool.

  3. Connect with a Tech: A Techwerx specialist logs in, diagnoses the problem, and gets you back up and running.

Important Service Details

  • The $50 priority fee covers urgent intake, after-hours dispatch, and your initial 15-minute diagnostic/troubleshooting block.

  • If your issue requires extended repairs, additional time is billed in standard 15-minute increments with your prior approval before work continues.

  • Requires an active, stable internet connection on the target device.